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Hi, I'm Saeam.

A product designer specializing in scalable complex product systems with a focus on healthcare, data-heavy workflows, and enterprise platforms. Based in the Bay Area.
GRAIL

Re-architecting an employee benefit-only ordering flow into a scalable direct-to-consumer onboarding workflow

Redesigned the patient ordering experience for GRAIL’s nationwide cancer screening test that significantly increased completed orders while dramatically reducing login-related support requests.

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AXLEHIRE (Now JITSU)

Designing the logistics workflow behind 98.4% on-time delivery at scale

Built AxleHire’s driver platform to support high-volume, multi-parcel delivery operations, restructuring assignment lifecycles, inventory scanning, and failure handling to scale reliability across 120k weekly deliveries.

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AXLEHIRE (Now JITSU)

Unlocking operational scalability with a client self-service delivery management portal

Designed AxleHire’s first client operations portal, giving enterprise customers real-time delivery visibility and automated order ingestion while reducing dispatch support requests by ~80%.

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GRAIL

Replacing fax-based clinical orders with a digital provider platform for healthcare organizations

Led the design of GRAIL’s provider portal enabling healthcare organizations to securely submit and manage test orders digitally, eliminating a large portion of manual corrections caused by fax-based submissions while maintaining strict digital health information regulations.

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