I'm a product designer specializing in scalable complex product systems with a focus on data-heavy workflows and enterprise platforms
Based in the San Francisco Bay Area
Redesigned the patient ordering experience for GRAIL's nationwide cancer screening test that significantly increased completed orders while dramatically reducing login-related support requests.
Led the design of GRAIL's provider portal enabling healthcare organizations to securely submit and manage test orders digitally, eliminating a large portion of manual corrections caused by fax-based submissions.
Built AxleHire's driver platform to support high-volume, multi-parcel delivery operations, restructuring assignment lifecycles, inventory scanning, and failure handling to scale reliability across 120k weekly deliveries.
Designed AxleHire's first client operations portal, giving enterprise customers real-time delivery visibility and automated order ingestion while reducing dispatch support requests by ~80%.